Frequently Asked Questions (FAQ) about First Cold Chain Spiral Freezer Equipment

Frequently Asked Questions (FAQ) about First Cold Chain Spiral Freezer Equipment

Frequently Asked Questions (FAQ) about First Cold Chain Spiral Freezer Equipment

Frequently Asked Questions (FAQ) about First Cold Chain Spiral Freezer Equipment

I. Questions Related to Product Advantages

Q1: What are the core advantages of First Cold Chain's spiral freezer equipment?
A1: First Cold Chain's spiral freezer equipment, also known as First Cold Chain spiral freezer, features two core advantages: high automation and strong customization capability—key traits that make our spiral freezer a top choice for food processing and cold chain logistics industries. These strengths enable it to fully meet the personalized production needs of diverse customers. Details are as follows:
  1. High automation level: As a high automation spiral freezer equipment, our product is equipped with an advanced PLC intelligent control system, realizing full-process automated operation—from product feeding and freezing process monitoring to final discharge. This PLC intelligent control freezer can automatically adjust key parameters such as conveyor speed and refrigeration power based on preset process requirements, achieving precise automatic parameter regulation. Additionally, the integrated remote monitoring and fault alarm functions make it a reliable remote monitoring freezer, facilitating centralized management and maintenance for operators, reducing manual intervention, boosting production efficiency, and ensuring consistent, stable freezing quality.
  2. Strong customization capability: We offer exclusive customization solutions for our customizable spiral freezer equipment, tailored to customers' specific product requirements. Customization covers multiple critical dimensions, including production capacity (for production capacity customized freezer), temperature settings (for inlet outlet temperature customized freezer), workshop space constraints (for workshop space adaptive freezer), and mesh belt specifications (including customizable mesh belt width and material options like 304 stainless steel mesh belt). This flexible customization ensures the equipment perfectly adapts to the production environment and product characteristics, maximizing its practical value.

II. Questions Related to Customization Capabilities

Q2: Can First Cold Chain's spiral freezer equipment be customized for different production capacities?
A2: Yes. We specialize in creating production capacity customized freezer solutions, offering spiral freezer equipment with corresponding production capacities to match customers' actual output demands—ranging from 500kg/h to 3000kg/h (calculated by hourly output). For small-batch production scenarios—such as small processing plants and central kitchens of catering chains—we provide single spiral freezer equipment with an hourly output of 500-1500kg. For large-scale mass production needs of large food processing enterprises and cold chain logistics centers, we can customize double spiral freezer equipment with an hourly output of 1000-3000kg, which is also ideal as a cold chain logistics freezer. The specific production capacity can be adjusted by optimizing the number of spiral tower layers, the length of the conveyor mesh belt, and the power of the refrigeration system.
Q3: Is it possible to customize the inlet and outlet temperatures of the spiral freezer equipment according to product requirements?
A3: Absolutely. We provide inlet outlet temperature customized freezer solutions, allowing us to tailor the inlet and outlet temperature parameters of the spiral freezer equipment according to the freezing characteristics of different products. Regarding inlet temperature, we can configure a pre-cooling linkage system based on the initial temperature of customers' products (e.g., room-temperature products or high-temperature processed products) to ensure the optimal temperature for products entering the freezing chamber. As a high-performance core temperature control freezer, the standard configuration can stably lower the product's core temperature to below -18°C (meeting national food freezing standards). For higher requirements—such as freezing high-end seafood and biological agents—we can customize the refrigeration system to achieve outlet temperatures of -25°C, -30°C, or even -40°C, maximizing the retention of product nutrients and flavors.
Q4: Can the equipment be customized to adapt to different workshop space sizes?
A4: Yes. Our spiral freezer equipment features a workshop space adaptive design—thanks to its spiral structure that inherently offers compact footprint and high space utilization. On this basis, we can further optimize the equipment structure design to adapt to different workshop space sizes (length, width, height) and layout requirements of customers. Customizations include adjusting the spiral tower diameter, layer height, and inlet/outlet directions (low in and low out, low in and high out, high in and low out), ensuring the equipment can be smoothly installed and operated in limited workshop space without affecting the layout of other production lines.
Q5: Are the mesh belt width and material of the spiral freezer equipment customizable?
A5: Yes, both the mesh belt width and material of our spiral freezer equipment are fully customizable. We offer customizable mesh belt width ranging from 500mm to 2000mm, perfectly matching the size of different products (e.g., small-volume products like glutinous rice balls and large-volume products like whole chickens) and the feeding speed of the production line. For mesh belt material, we provide industry-trusted options: 304 stainless steel mesh belt (ideal for food production requiring high temperature resistance and high hygiene standards, with a smooth surface that prevents product residue) and food-grade plastic mesh belt (lightweight, corrosion-resistant, suitable for frozen products that tend to adhere). The mesh belt is equipped with a tension adjustment device to prevent deviation and ensure stable operation.

III. Questions Related to Application and Selection

Q6: Which types of products are First Cold Chain's spiral freezer equipment suitable for?
A6: As a high-quality food quick-freezing equipment, our spiral freezer is widely applicable to various products requiring quick-freezing and preservation—especially small-volume, large-batch products or those needing extended freezing time. It serves as an efficient meat freezing machine for meat products (pork, beef, mutton, poultry), a reliable aquatic product spiral freezer for aquatic products (shrimp, fish, shellfish), a dedicated rice flour product quick-freezer for rice and flour products (dumplings, glutinous rice balls, steamed buns), and a practical prepared food freezing equipment for prepared foods (meatballs, skewers, ready-to-cook dishes). It also works well for dairy products (ice cream, yogurt blocks), etc. The customized mesh belt and freezing parameters further enable it to adapt to the special freezing needs of irregularly shaped products.
Q7: What information do I need to provide to customize First Cold Chain's spiral freezer equipment?
A7: To provide you with an accurate customization plan, we recommend you provide the following key information: 1. Specific types and characteristics of frozen products (shape, size, initial temperature, water content); 2. Expected production capacity requirements (hourly/daily output); 3. Target inlet and outlet temperatures; 4. Workshop space parameters (length, width, height) and layout restrictions; 5. Special requirements for the mesh belt (width, material, load-bearing capacity); 6. Other special needs (e.g., energy-saving requirements, remote control functions). Our professional technical team will develop an exclusive solution for you based on the above information.

IV. Other Supplementary Questions

Q8: Does the high-automation spiral freezer equipment require professional operation and maintenance?
A8: Our spiral freezer equipment adopts an intelligent human-machine interface, making it an easy operation quick-freezing machine that is simple to master. Ordinary operators can learn basic operations after simple training. For maintenance, we provide a complete maintenance manual and regular maintenance guidance. The key components (e.g., frequency conversion compressors and PLC control systems) are sourced from well-known brands, ensuring high stability and low failure rates. Furthermore, as an energy-saving spiral freezer, it effectively reduces energy consumption while maintaining stable freezing quality—living up to the standards of stable freezing quality equipment. Meanwhile, our professional after-sales service team can respond to maintenance needs promptly to ensure continuous, reliable equipment operation.
Warm Reminder: If you have other questions about First Cold Chain's spiral freezer equipment or need to consult about customization plans—such as production capacity customized freezer or inlet outlet temperature customized freezer solutions—please feel free to contact our customer service or technical team at any time. We will provide you with one-on-one professional answers and customized services to meet your personalized production needs.